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A few weeks ago <a href="http://www.OPUSalbums.com" rel="nofollow">OPUSalbums.com</a> booked three items to be sent via DHL - one UK, two continental Europe. My wife also had to return some merchandise - to be collected by DHL. My consignments were booked through third party agents such as Parcels2Go as these charge 50% of what DHL would charge if you booked directly with them.
One day three different DHL vans called - each to pick up one item. And one came back the next day for the fourth - even though it was due to go out that day. - Why not take all of them - Can't do that mate. - Why not take the item that you know is for you - "It's not on my list, mate" Surely there could be a more efficient way of doing things! Today I had a package to go to France, urgently. I missed yesterday's collection and by 5.30 today it had not been picked up. So I called the local depôt. Wrong one, try another, wrong one try another. Can I deliver it to you? "Sorry mate w have to come and collect it, you ordered through a third party". It then transpired that the reason it had not been collected was that DHL did not cover (at least at that price) the target town - Chamonix. So I cancelled the booking. This was rebooked with Parcelforce - collected within 4 hours and delivered within 48. Last week DHL missed a collection to go to Germany from a third party. I contacted Parcel2Go by e-mail and nothing was done about it. Only when I at last made telephone contact 3 dasy later (after being told it still had not been collected) that the goods were collected. What's more - some have consignment notes, others bar codes. Eh Royal Mail. With competitors like that you have a future! I'll be using Parcelforce now for export - but you have to move to beat UPS on domestic. <b>Daniel Roberts</b> Director, Incartek (ink Cartridge Technologies Ltd) <a href="http://www.OPUSalbums.com" rel="nofollow">www.OPUSalbums.com<img src="http://www.mybookcompany.com/images/default_books.jpg" width="240" height="147" align="left" /><a href="http://www.OPUSalbums.com">www.OPUSalbums.com</a> - print-your-own albums, digital photographic and creative papers and the best album/scrapbook software for digital photographers <a href="http://www.printalot.org " rel="nofollow">www.printalot.org</a> - Paper, Albums, Software and other consumables - guaranteed quality, guaranteed service, guaranteed price - for people who print a lot. <a href="http://www.u-printit.co.uk " rel="nofollow">www.u-printit.co.uk</a> - Albums and papers to make printing elegant, productive and fun <a href="http://www.photo4.biz " rel="nofollow">www.photo4.biz</a> - A great source for graphics software - under development <a href="http://www.incartek.com" rel="nofollow">www.incartek.com</a> - an great resource for digital photographers and anybody interested in digital printing. <a href="http://opusblogs.wordpress.com" rel="nofollow">Octopus Blogs on Wordpress:</a> - an ever increasing wealth of ideas, tips etc fro digital photographers <a href="http://stores.ebay.co.uk/Photo4Biz" rel="nofollow"><img src="http://www.google.co.uk/images?q=tbn:FvKbuOGRKwxG1M::pulse2.com/wp-content/uploads/2008/02/ebay_logo.jpg " height="60" width="109" align="right" />eBay Shop - Photo4Biz</a>OPUSalbums.com's paper, albums and software - Buy now of make offer Ecademy Club Leader - <a href="http://www.ecademy.com/module.php?mod=club&c=3215">EBay Sellers Forum</a> Ecademy Club Leader - <a href="http://www.ecademy.com/club/Silver+Ecademists+-+the+Club+for+the+over+60's">Silver Ecademists</a> Networks <a href="http://www.ecademy.com/account.php?id=94335">Ecademy BlackStar</A>;++ <A href="http://www.linkedin.com/pub/1/6b4/a9b" rel="nofollow">Linked-in </A>++ <A href="http://daniel.roberts.name" rel="nofollow">Naymz</A> ++ <A href="http://www.ryze.com/go/incartek" rel="nofollow">Ryze </A>++ <A href="https://www.xing.com/profile/Daniel_Roberts">Xing </A><a href="http://incartek.myplaxo.com" rel="nofollow">Plaxo ++ </a><a href="http://twitter.com/OPUSalbums_Dan" rel="nofollow"> Twitter </a><a href="http://friendfeed.com/incartek" rel="nofollow"> ++ Friendfeed</a> Senior Consultant - <a href="http://www.excelsis-enterprises.com rel="nofollow">Excelsis Enterprises Ltd"</a> _ Practical help for business Pointer to: <a href="mailto:daniel@incartek.com">The One and only Saviour - the Lord Jesus Christ</a> Author of <a href="http://www.ecademy.com/node.php?id=65748">"What day is Brand Freedom Day?"</a></font> |
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