A few weeks ago <a href="http://www.OPUSalbums.com" rel="nofollow">OPUSalbums.com</a> booked three items to be sent via DHL - one UK, two continental Europe.  My wife also had to return some merchandise - to be collected by DHL.   My consignments were booked through third party agents such as Parcels2Go as these charge 50% of what DHL would charge if you booked directly with them.

One day three different DHL vans called - each to pick up one item.  And one came back the next day for the fourth - even though it was due to go out that day.  
-    Why not take all of them - Can't do that mate.
-    Why not take the item that you know is for you - "It's not on my list, mate"
Surely there could be a more efficient way of doing things!

Today I had a package to go to France, urgently.  I missed yesterday's collection and by 5.30 today it had not been picked up.  So I called the local depôt.  Wrong one, try another, wrong one try another.  
Can I deliver it to you?  "Sorry mate w have to come and collect it, you ordered through a third party".
It then transpired that the reason it had not been collected was that DHL did not cover (at least at that price) the target town - Chamonix.  So I cancelled the booking.
This was rebooked with Parcelforce - collected within 4 hours and delivered within 48.

Last week DHL missed a collection to go to Germany from a third party.  I contacted Parcel2Go by e-mail and nothing was done about it.  Only when I at last made telephone contact 3 dasy later (after being told it still had not been collected) that the goods were collected.

What's more - some have consignment notes, others bar codes.

Eh Royal Mail.  With competitors like that you have a future!  I'll be using Parcelforce now for export - but you have to move to beat UPS on domestic.


<b>Daniel Roberts</b>
Director, Incartek (ink Cartridge Technologies Ltd)

<a href="http://www.OPUSalbums.com" rel="nofollow">www.OPUSalbums.com<img src="http://www.mybookcompany.com/images/default_books.jpg" width="240" height="147" align="left" /><a href="http://www.OPUSalbums.com">www.OPUSalbums.com</a>  - print-your-own albums, digital photographic and creative papers and the best album/scrapbook software for digital photographers

<a href="http://www.printalot.org " rel="nofollow">www.printalot.org</a>  - Paper, Albums, Software and other consumables - guaranteed quality, guaranteed service, guaranteed price - for people who print a lot.
<a href="http://www.u-printit.co.uk " rel="nofollow">www.u-printit.co.uk</a>  - Albums and papers to make printing elegant, productive and fun
<a href="http://www.photo4.biz " rel="nofollow">www.photo4.biz</a>  - A great source for graphics software - under development
<a href="http://www.incartek.com" rel="nofollow">www.incartek.com</a> - an great resource for digital photographers and anybody interested in digital printing.
<a href="http://opusblogs.wordpress.com" rel="nofollow">Octopus Blogs on Wordpress:</a> - an ever increasing wealth of ideas, tips etc fro digital photographers

<a href="http://stores.ebay.co.uk/Photo4Biz" rel="nofollow"><img src="http://www.google.co.uk/images?q=tbn:FvKbuOGRKwxG1M::pulse2.com/wp-content/uploads/2008/02/ebay_logo.jpg " height="60" width="109" align="right" />eBay Shop - Photo4Biz</a>OPUSalbums.com's paper, albums and software -  Buy now of make offer
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Pointer to: <a href="mailto:daniel@incartek.com">The One and only Saviour - the Lord Jesus Christ</a>
Author of <a href="http://www.ecademy.com/node.php?id=65748">"What day is Brand Freedom Day?"</a></font>