Small orders (generally up to 2kg in weight) are generally shipped by Royal Mail .  The 'signed for' service is used for orders over £50.   Larger weight items are sent by courier (usually Fedex in UK, SBS Global Express elsewhere.    Should a premium or guaranteed service  be required please indicate this with your order or teephone +44 845 8386286.  A supplementary cahrge may be payable.

Handling and delivery charges are as follows:

We reserve the right to make a supplementary charge in the event that actual freight charges are higher than expected.  If this is the case you will be informed and have the opportunity to cancel or adjust your order.   You may find that no delivery charge has been added.  In this case you will be notified of the charge by e-mail and a supplementary charge made.  Specia services - e.g. door to door delivery can be arranged at cost.  Please call us if this is required.  Customers may collect thier orders by arrangement.  In these circumstances the delivery charge will be refunded.

Some products which are not kept at this location may be subject to an additional delivery charge reflecting the costs from the manufactuer/importer.  This is generally the case in respect of certain Hahnemuhle papers, metal etc.  The amount of the supplement is detailed in the product description.